Category Archives: Skype for Business

Flash from the past: Lync 2010 Resource Kit

Did you know there was a Lync 2010 resource kit? A lot of the content is still very useful for Lync 2013 and Skype for Business. I was was one of the dozens of people that worked on it for about a year, amazing project. Get it at:

Tip: Update databases when installing updates for Skype for Business Server

One step that often is overlooked after installing the cumulative updates for Lync or Skype for Business Server, is updating the databases. For a Standard Edition server you need to run “Install-CsDatabase -Update –LocalDatabases”, also update your Monitoring Database with “Install-CsDatabase -ConfiguredDatabases -SqlServerFqdn <FEBE.FQDN>”. For an Enterprise Edition server you need to run “Install-CsDatabase -Update… Read More »

Speaking at ExpertsLive 2016

ExpertsLive has become the main event for ITPro’s in The Netherlands. It is community driven, inexpensive to attend, and has a great line-up of international speakers. I am very happy to be speaking there again, this time with: “Don’t panic, I know how to troubleshoot Skype for Business network issues!”

Skype for Business Network performance requirements

Microsoft has excellent resources for Skype for Business Network Network performance requirements. Although primarily targeted towards Office 365, it is also very helpful for On Premises deployments. Media Quality and Network Connectivity Performance in Skype for Business Online

Skype for Business end user training available for download in multiple languages.

A lot of the Lync end user documentation was only available in English but Microsoft has now released Skype for Business end user training in multiple languages: Office 365 Training: Run more effective meetings (Skype for Business) (40 Languages) Other relevant documentation: Skype for Business client awareness and readiness resources (English) Rollout and Adoption Success… Read More »

Skype for Business client released on April 14th.

Skype for Business client will be part of the Office 2013 updates, scheduled for April 14th. This client can be used with either a Lync or Skype for Business user interface. Clients running against an on premises Lync Server will default to the Lync interface, Lync online users will default to the Skype interface. The… Read More »

Review: Sennheiser Speakerphone SP 20 ML

Sennheiser is well know for their high quality audio products and also has quite a few Lync qualified devices. Mostly headsets, but there are also two qualified USB speakerphones, the SP 10 ML and SP 20 ML. Connectivity: The difference between the two versions is that the SP 20 also has a jack cable, very convenient if you want to… Read More »

Telephony terms explained: Erlang & Erlang B

Erlang (E), a unit used for telephony sizing, is named after the Danish mathematician and engineer A.K. Erlang. Erlang is the amount of traffic per hour (number of calls x average call duration). So if you would have 40 calls per hour with an average duration of 3 minutes, that would give you 40 x 3 = 120… Read More »